Saturday, November 11, 2006

How to reach a human being on the phone

I’ve linked to this (or something like it) a long time ago.  It’s a good refresher on how to actually cut through the voice recorded “Your call is imortant to us” bullcrap.

Here are a few examples:

  • Ford Motor Credit  –  Press # at each prompt, ignoring messages.
  • Discover Card  –  Press ****.
  • Merrill Lynch  –  Say "Advisor".
  • IRS  –   Don't press or say anything.
  • U.S. Postal Service  –  Press 5 at each prompt, ignoring messages.
  • New York Times  –  Press 500.

There are 500 companies listed in this database.  Phone numbers are included too.

GetHuman

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