Saturday, October 27, 2007

Custom cake from Wal-Mart

Some people at an office were having a going away party the other day for a woman that is leaving.

One of the supervisors called a Walmart and ordered the cake. he told them to write: “Best wishes Suzanne” and underneath that write “we will miss you”.
Here’s the cake that was delivered:
They didn’t even spell ‘underneath’ correctly.

That reminds me of the cake my daughter ordered from Dairy Queen for my 55th birthday a couple years ago…OK, a few years ago.  This was “professionally” done.  She was in tears when she picked it up.  I thought it was hillarious.


Anonymous said...

Do you suppose the Walmart clerk could help you with spelling "going"?

Anonymous said...

I'd hit it.

Anonymous said...

I picked up a cake for a neighbor's kid's birthday a few years ago. They had been given explicit written instructions as to what the cake should say: Happy Birthday Sammie! "Sammie" is the way his family spells his name- no big deal.

What they got said "Happey Bday Sammiey" I was amazed- it looked like hell too. I told them that almost everything on the cake was screwed up, and the woman behind the counter said "THASS WHAT IT SAY-ED! THASS WHAT IT SAY-ED!" over and over. Since the original order was with the cake, I was able to show her that the cake was wrong. Leaning on the glass counter between us, she looked at me with heavy eyelids and said "What do you wan' ME to do about it?"

So the manager comes over and asks what the problem was. The first girl explains it this way: "He say this cake ain't good enough and (imitating an uptight white guy) he ain't payin'!" The manager's jaw dropped open and she looked at me like I was a lowlife troublemaking skunk, so I opened the box again to show her the screwed up cake. She said "Oh my! That is one f-cked up cake! Gimme that an' I'll fix it up for you."

She took the cake over to a decorating station and opened the flaps on the box. She carefully slid it out onto the steel table surface, and they TOOK HER FINGER and clawed the mistakes out of the surface of the cake with her long, painted nails. As she worked, she chided the first girl about always making the customer happy. I stopped her, and told her that there was no way I was paying for that cake, period. She said "Ya'll can't get no cake for free!"

Later, I found that they had charged my credit card nearly thirty dollars for that cake, and I never even picked it up. Visa went after them, and a week later I got a contrite, begging phone call from the manager, apologizing for the "mix up", and offering me "another" cake as a gift. I told them I didn't want a cake from them, and I've never bought a cake for any occasion since.

Anonymous said...

LOL! It reminds me of a funny advertisement mistake committed by our local newspaper here in RP! Somebody gimme a hanky! My tears are falling! LOL!

Jonco said...

DOH! Good catch. Thanks for the help.


Anonymous said...

If I bought a cake and it came back like that, the person who decorated it would be wearing the f-cker!

Anonymous said...

I am a professional cake decorator of 34 years. I own my own business in which we offer full service wedding and event services. I also work as a decorator at a Sam's. I have seen it all! From mistakes make by customers on order forms which they will not admit to, to mistakes made by decorators (term used losely) which have caused children and yes even grown men to cry. Not all of these warehouse bakeries hire professional decorators and many do not speak English as their first language. There are often grammerical and spelling mistakes not to mention poor decorating. My advice to anyone would be to go to a proper bakery especially for important "milestone" cakes such as wedding cakes. Please also realize that warehouse cakes are not made with specialty icings which are not able to withstand high heat or moisture in the air. Specailty icings also prevent layers from slipping and tilting along with dowelling. Also cakes which are meant to be "tiered" need inner support with dowels...not found in grocery or warehouse cakes. There is a HUGE difference between a proffessional cake decorator and a store trained decorator. Many customers buy their cakes from warehouse places because it's a cheap alternative but get what you pay for!!! Get your basic birthday cakes from whereever you chose but please do mot try to be frugel when it comes to "once in a life time" events!!! BTW...I appologize for any spelling or other mistakes I may have made. ;^)

Anonymous said...

I couldn't agree with you more Justme, I also am a decorator at Sam's Club part time (because the hours are consistant, unlike at a professional bakery) and I have seen some pretty bad cakes in my day. I really liked the one when one of my co-workers spelled associates wrong, and it was a cake for Wal-mart! But just to emphasize what Justme said, leave the really important cakes to the pros-we really don't need any more members going ape shit on us.